Privacy Policy

Introduction

AURUM Health (“we,” “our,” “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase services, or interact with our programs. By using this site, you consent to the practices described below.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and any details you voluntarily provide when booking a session, subscribing to our newsletter, or completing forms.
  • Health Information (Optional): If you choose to share lab results, biomarker data, or other personal health information, it is collected solely to support your wellness journey. We are not a covered entity under HIPAA, but we treat this information with strict confidentiality.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, and browsing behavior.

How We Use Your Information

We use the information we collect to:

  • Provide and personalize our services
  • Process payments and manage transactions
  • Communicate with you regarding appointments, offerings, or updates
  • Improve our website, programs, and client experience
  • Share newsletters, podcasts, and wellness resources (with your consent)

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take reasonable administrative, technical, and physical precautions to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no online transmission or storage system can be guaranteed 100% secure.

Third-Party Services

Our website may include links to third-party sites (such as Substack, scheduling platforms, or payment processors). We are not responsible for the privacy practices or content of these external sites.

Your Choices

  • Email Opt-Out: You may unsubscribe from our newsletters or marketing emails at any time using the “unsubscribe” link.

Data Access & Updates: You may request access to, correction of, or deletion of your personal data by contacting us directly at info@aurumhealth.com.

Minors

Our services are not directed toward children under 18. We do not knowingly collect personal information from minors.

Disclaimer

The information on this site is for educational purposes only and is not intended to diagnose, treat, cure, or prevent any condition. It has not been evaluated by the FDA and does not replace the care of a licensed medical professional. If you are unwell, please seek medical attention. If you are experiencing a crisis, dial 988 in the U.S. (press “2” for Spanish) or your local emergency number.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Revised” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at info@aurumhealth.com

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